Privacy Policy

1. Who we are

Fit Parent Plan ("we", "us", "our") operates the website at fitparentplan.com and provides online fitness coaching services. Our contact email is support@fitparentplan.com.

2. What information we collect

• Contact details — your name and email address when you submit an application or contact form.
• Coaching information — your fitness goals, available time, and any challenges you share with us through our application form.
• Payment data — billing information processed securely by our payment provider (Stripe). We never store your full card number.
• Usage data — pages visited, time on site, and interactions, collected via analytics tools (Google Analytics) to improve our service.
• Technical data — IP address, browser type, and device information collected automatically when you visit our site.

3. How we use your information

• To respond to your coaching application and communicate with you about our programme.
• To deliver coaching services, workout plans, and nutrition guidance to active members.
• To process payments and manage your subscription.
• To send programme-related emails including weekly check-ins and plan updates.
• To improve our website and services based on how visitors use them.
• To comply with legal obligations.

4. Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contract — processing necessary to deliver the coaching service you have signed up for.
• Legitimate interests — improving our service and communicating about your programme.
• Consent — for marketing emails, which you may withdraw at any time.
• Legal obligation — where required by law.

5. How we share your information

We do not sell your personal data. We share information only with trusted service providers who help us operate our business:

• Stripe — payment processing. View their privacy policy at stripe.com/privacy.
• Google Analytics — website analytics. You can opt out at tools.google.com/dlpage/gaoptout.
• Cloudflare — bot protection on our forms (Turnstile).
• Email service provider — for sending transactional and coaching emails.

All third-party providers are contractually required to handle your data securely and only for the purpose we specify.

6. How long we keep your data

• Active members — for the duration of your membership plus 2 years.
• Applicants who did not join — up to 12 months from application date.
• Payment records — 7 years for legal and tax compliance.

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — ask us to correct inaccurate data.
• Deletion — request that we delete your data ("right to be forgotten").
• Portability — receive your data in a machine-readable format.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — unsubscribe from marketing emails at any time via the unsubscribe link.

To exercise any of these rights, email us at support@fitparentplan.com. We will respond within 30 days.

8. Cookies

We use essential cookies required for the site to function and analytics cookies to understand usage. You can disable analytics cookies in your browser settings or via the Google Analytics opt-out tool. We do not use advertising or tracking cookies.

9. Data security

We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. Payment data is handled entirely by Stripe and never touches our servers. No method of transmission over the internet is 100% secure — if you have concerns, contact us directly.

10. Children's privacy

Our service is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a child has submitted information, contact us immediately and we will delete it.

11. Changes to this policy

We may update this policy from time to time. We will notify active members of material changes by email. The "last updated" date at the top of this page reflects the most recent revision.

12. Contact us

For any privacy-related questions or to exercise your rights, contact us at: support@fitparentplan.com